7 Habits of Highly Successful Teens
Habit 5
5. Seek first to understand, and then to be understood
Because most people don’t listen very well, one of the great frustrations in life is that many don’t feel understood. This habit will ensure your teen learns the most important communication skill there is: active learning.
Why is this habit the key to communication? It’s because the deepest need of the human heart is to be understood. Everyone wants to be respected and valued for who they are-a unique, expose their soft middles unless they feel genuine love and understanding. Once they feel it, however, they will tell you more than you may want to hear. People don’t care how much you know until they know how you care. Listen with your eyes, heart, and ears. 7% of communication is contained in the words we use. The rest comes from body language (53 percent) and how we say words, of the tone and feeling reflected in our voice (40 percent).
Most people are eager to talk and had rather talk than listen. We have one mouth and two ears. This means we should listen twice as much as we talk. Learn to listen and listen and learn. Listen, really listen, for understanding. Seek first to understand then to be understood—LISTEN.
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